Drury Hotels Receives Fifth Consecutive J.D. Power and Associates Award
(ST. LOUIS) – July 27, 2010 – J.D. Power and Associates announced today that Drury Inn & Suites has been recognized with the award for “Highest in Guest Satisfaction Among Mid-Scale Limited Service Hotel Chains, Five Years in a Row.” Click here for the J.D. Power and Associates press release, including rankings for all hotels.
"We are honored to be recognized by J.D. Power and Associates for a fifth consecutive year," said Chuck Drury, President and CEO of Drury Hotels. "We are fortunate to have such wonderful guests to serve, and I extend my sincere thanks for their loyalty. In addition, I am very proud of the 4,000 Drury team members who do such a great job of sharing their spirit of hospitality to every guest, every day."
Drury Hotels has received many accolades for its friendly service and free amenities. Their value package includes free hot QUIKSTART® breakfast, free hot evening food and cold beverages at the 5:30 Kickback®, free wireless Internet access in all areas of the hotel, free long distance and local calls and free popcorn and soda in the lobby. These inclusive amenities support the brand’s tagline, The Extras Aren’t Extra®.
Drury Inn & Suites received the highest numerical score among mid-scale limited service hotels in the proprietary J.D. Power and Associates 2006-2010 North America Hotel Guest Satisfaction Index StudiesSM. The 2010 study is based on responses from 53,174 guests measuring 14 mid-scale limited service hotels and measures opinions of guests who stayed in a hotel May 2009 - June 2010. Visit jdpower.com for details.
Drury guests can stay at over 130 hotels in 20 states from Arizona to North Carolina and from Texas to Michigan. Headquartered in St. Louis, Missouri, Drury Hotel Company is family-owned and operated. Brands include Drury Inn & Suites, Drury Inn, Drury Plaza Hotel, Drury Suites, Pear Tree Inn by Drury, as well as other hotels in the mid-price hotel segment. For a complete listing of Drury hotels or for reservations, visit the Web site www.druryhotels.com or call 1-800-DRURYINN.