Drury Hotels Receives Seventh Consecutive J.D. Power and Associates Award
(St. Louis, MO) – July 25, 2012 – J.D. Power and Associates announced today that Drury Hotels was recognized with the award for "Highest in Guest Satisfaction Among Mid-Scale Limited Service Hotel Chains, Seven Years in a Row." Click here for the J.D. Power and Associates press release, including rankings for all hotels.
"We are very excited to receive this award once again from J.D. Power and Associates and our guests," said Chuck Drury, President and CEO of Drury Hotels. "Our team members take pride in taking care of every guest, every day, and I am happy to see them recognized for their efforts. Drury is 100% family owned and operated, which allows us to provide a consistent level of quality, service and value at all of our hotels."
Drury Hotels placed first in the mid-scale limited service segment and third in the industry, only behind The Ritz-Carlton and Four Seasons Hotels and Resorts. The J.D. Power and Associates 2012 North America Hotel Guest Satisfaction Index StudySM is based on responses from 61,716 guests measuring the opinions of guests who stayed in a hotel June 2011 - May 2012. Visit jdpower.com for details.
Drury guests can stay at over 130 hotels in 20 states from Arizona to North Carolina and from Texas to Michigan. The Drury value package includes free hot breakfast, free hot evening food and cold beverages at the 5:30 Kickback®, free wireless Internet, free long distance and locals calls, and free popcorn and soda in the lobby. These inclusive amenities support the brand’s tagline, The Extras Aren’t Extra!®. Brands include Drury Inn & Suites, Drury Inn, Drury Plaza hotel, Drury Suites, Pear Tree Inn by Drury, as well as other hotels in the mid-price hotel segment. For more information, visit druryhotels.com.