We accept American Express, Diners, Discover/Novus, MasterCard and Visa credit cards. We also accept gift cards issued by Drury Hotels. Cash will not be accepted as a form of payment for room and tax upon check in*. A valid payment card will be required to check in, and Drury will place a hold on funds in your card account. The hold amount varies and can include the full anticipated price of the stay, plus a $50 deposit for incidentals. Drury releases the hold upon check out after final payment has been received. After Drury releases the hold, there may be an additional 7 to 10 business days before the funds are back in your card account, at the discretion of your card issuer.
Checks, credit card-issued prepaid gift cards or cards without the guest name printed on the card are not accepted.
*Cash with a valid payment card and photo ID are accepted at check in at Drury Inn & Suites McAllen, Pear Tree Inn Cape Girardeau West, Pear Tree Inn Cape Girardeau Near the Medical Center, and Pear Tree Inn San Antonio Airport.
Are debit cards accepted at Drury Hotels?
Yes – when using a debit card for room payment, the funds for the entire stay will be removed from your account at check-in.
Do you charge my credit or debit card at the time I make my reservation?
We request a credit or debit card number at the time of booking to secure and guarantee your reservation. Payment for your room will need to be presented at check-in. In the case of an advance purchase reservation, you will be charged the nonrefundable payment for your entire stay (room and tax) upon booking.
Is there a surcharge to use your credit card for payment?
At this time, we have no plans to add a surcharge to credit card transactions, but we do reserve the right to do so in the future.
What if I need a refund on my debit card?
If you used a debit card and need a refund, please allow up to 30 days for your bank to complete the refund transaction and for you see the amount credited in your account. Please note, Drury Hotels is not responsible for refunding any charges generated by the card issuing bank that may result from the use of debit cards.
Can I use my credit/debit card to pay in advance or pay for another person?
Yes - please contact the hotel where your reservation has been made. You will be sent a Credit Card Authorization Form electronically that will be returned to the hotel. The hotel will charge one night’s room and tax to your credit/debit card upon receiving the completed form.
