Forbes Best Customer Service

Forbes Best Customer Service 2025

We are honored to be recognized by Forbes once again in their list of Best Customer Service 2025. Forbes partnered with HundredX, a data analytics company to survey 181,000 U.S. residents who provided 4.4 million ratings on more than 3,500 brands. Survey participants were asked to rate brands on personal interaction, speed, services, and resolution. The top 300 brands made it to Forbes' second-annual list of the Best Customer Service, with Drury Hotels coming in at 74.

America's Greatest Workplaces for Diversity'

America's Greatest Workplaces for Diversity

We are honored to be recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2025. Newsweek and Plant-A Insights Group compiled the list based on public data, insights from HR professionals, and anonymous responses from diverse employees across U.S.-based companies. This recognition follows our mission of fostering a positive work environment of belonging.

2024 Tripadvisor Travelers' Choice Award

2024 Travelers’ Choice

We are proud to share that the majority of our eligible hotels received the 2024 Tripadvisor® Travelers’ Choice Award. Travelers’ Choice award winners rank among the top 10% of listings on Tripadvisor. This award recognizes hospitality businesses that received consistent, frequent and positive guest reviews on Tripadvisor during the past 12 months.