St. Louis-based company recognized for "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains"
J.D. Power named Drury Hotels its 2016 "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” award recipient. The recognition marks the 11th consecutive year Drury Hotels received this award and sets a record for the St. Louis-based hotel chain. Drury Hotels is the first hotel company to receive 11 consecutive awards in the J.D. Power Study.
"For more than 40 years, our goal has been to provide our guests with clean rooms, friendly service and an exceptional value," said Chuck Drury, president and CEO of Drury Hotels. "We are proud and honored to be recognized once again by our guests and J.D. Power. To earn this award for 11 consecutive years is a tribute to the ongoing hard work and dedication of Drury’s 5,000 team members across the country."
Drury Hotels placed highest in the Upper Midscale Hotel Chains segment. The J.D. Power 2016 North America Hotel Guest Satisfaction Index StudySM is based on responses from 63,866 guests who stayed in a hotel May 2015-May 2016.
Guests at Drury Hotels experience many free amenities including:
These inclusive amenities support the brand’s tagline, The Extras Aren’t Extra®.
The Drury Hotels Company has been family-owned and operated since 1973. For a complete listing of all Drury hotels or for reservations, visit www.druryhotels.com or call 1-800-DRURYINN. For information about career opportunities at Drury Hotels, please apply online at www.drurycareers.com.
About Drury Hotels Company
Drury Hotels Company is a Missouri-based, family-owned and operated hotel system with more than 130 hotels in 21 states. Founded in 1973, Drury Hotels has been recognized by the J.D. Power 2016 North America Hotel Guest Satisfaction Index Studysm with the award for “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains.” 2016 marked the 11th consecutive year Drury received this award. Brands include Drury Inn & Suites®, Drury Inn®, Drury Plaza Hotel®, Drury Suites®, Pear Tree Inn by Drury®, as well as other hotels in the mid-priced hotel segment. Drury Hotels continues to provide exceptional value for business and leisure travelers with its many free amenities - The Extras Aren’t Extra®. For more information, visit www.druryhotels.com or call 1-800-DRURYINN. Join the conversation on Twitter @druryhotels or on Facebook.
Drury Hotels received the highest numerical score among 12 upper mid-scale hotels in the J.D. Power 2015-2016 North America Hotel Guest Satisfaction Index Studies. 2016 study based on 63,866 total responses, measuring the perceptions and experiences of guests who stayed in a North American hotel May 2015- May 2016, surveyed June 2015-May 2016. Your experiences may vary. Visit jdpower.com.
###